Management and support staff

Our administration teams are key to making all our patients feel welcomed, supported and communicated with.

What are the benefits of working in administration at Benenden Hospital?

As a member of the administration teams, you get to see the full patient journey from the moment someone calls us with an enquiry through to dealing with post-treatment feedback.

We work closely with the clinical teams, including nursing staff and Consultants to ensure that our patients are kept updated on the progress of their treatment journey at the hospital.

Our team leaders are always on hand to answer questions or concerns. We pride ourselves on supporting each other and this makes Benenden Hospital a great place to work.

I have worked at Benenden for around 4 years and I started out as a Bank Driver, now, I work in the Porters department. The reason I like working at Benenden Hospital is that I like the comradery amongst my colleagues, and the staff around the hospital. We all seem to work as a team even though some have higher grade jobs than other.

We all want to do the best job for our patients, to make their journeys as comfortable as possible.

Current hospital administration vacancies

Theatre Bookings Administrator

£18,525.00 pa

hello

I have a question about working in the administration teams

What is hospital administration?

Hospital administration is key to making all our patients feel welcomed, supported and communicated with. The administration is made up of several departments:

Reception Services

Our reception staff greet our patients when they arrive and ensure that they are directed where to sit and how to stay safe in and around the hospital.

Health Records

Our health records team carry out a variety of tasks, from gathering patient files and data for clinics to scanning correspondence onto our patient records system.

Medical Secretariat

As a Medical Secretary, you’ll support our busy Consultants by managing correspondence with their patients.

Patient Appointments / Referral Management

As well as managing treatment authorisations for Benenden Health members, our Referral Management team helps with patient queries and referrals vis the NHS e-Referral system.

Surgical Administration

This function includes our Theatre Bookings team, Pre-assessment office and Admissions teams. They’re responsible for booking pre-assessment clinics, theatre dates and managing the associated administration to ensure that our patients feel communicated with.

What administration job roles do we have at Benenden Hospital?

We have a variety of roles within the administration teams here including:

Reception Roles
Patient appointment advisors
Scheduling coordinators
Medical Secretaries
Medical Administrators
Ward Administrators
Health Records Administrators
Theatre Bookings Administrators

What qualifications are required to work in administration?

No formal qualifications are required for the majority of our administration services with the exception of the Medical Secretariat who need a qualification in typing and audio typing, preferably RSA or Pitman.

A customer service qualification is desirable for all roles.

What training and development are on offer for an administration role at Benenden Hospital?

Every employee in our administration teams is offered a career coaching interview and is invited to create a personalised career development plan.

We provide excellent training in all areas of administration and it is tailored to the individual’s needs.

Contact us about vacancies in our admin teams

If you wish to apply for a position, please send your cover letter and CV to kentcareers@benenden.org.uk

For other general vacancy enquiries, please contact Adela Messinger, HR Advisor, by calling the number below or by completing our enquiry form.

(01580) 857-435

Make an enquiry